The core problem for the Automotive leader was in regards to their unefficient Autonomous Maintenance Processes (AMP). During the first stages of the project, we identified four problems that affected AMP performance: limited access to information, no control over execution, low training and high error, and finally, excessiv bureaucracy and paper use. In summary, these issues could lead to equipment and safety compromised, as well as default pieces being produced.
We addressed the problem with a solution that combined Industry 4.0 and Augmented Reality technologies. We digitized the processes, and workers were provided with the correct operational support on their devices. This hilghly enhanced workers’ capacities. In fact, nowadays, a worker with low experience only has to access his device to follow workflows, access files if needed and execute safe and efficient processes.
The customer identified the following results: reduction in training time up to 50%., diagnosis and response time to unexpected problems was also reduced by 70%, and AMP overall execution time was reduced by 80%. These highly positive results translated into a 3% prdocutivity increase for the company with the digitalization of just one process.
The problem identification begun in the maintenance industry, since operations require high levels of expertise, knowledge and highly trained professionals. However, this sector also has a high turnover degree, which turns it harder to keep knowledge and know-how within the company. Our product provides real-time information in any industrial company, which increases both processes efficiency and productivity. Real-time information also enhances visibility across all operations, which ultimately translates into an optimized performance from both workers and decision-makers.
After the need was detected in maintenance, we quicly identified the same gap in several other industrial processes. The huge gap is located between workers actual capacities, and the requirements that are actually needed to correctly execute an operation. Neither training nor information provided to industrial operators is enough to ensure the best results in these sectors.
Most of the times, workers are provided with the needed information in normal trainings. Thereafter, the relevant data is displayed in papersheets or process books that are often found far away from the execution place and are hard to consult.
We aim to solve a growing skill gap between capacities provided by the workforce and the actual requirements for the job, with the Industry 4.0 technologies. Human workers remain central for performance of the facilitities. Theregore, it is essential to ensure that communication, support, visibility and control are cornerstones of any company.
The advantages that our product brings to field workers are numerous and end up increasing any workers’ capacity without extra training needs. With real-time data presented in their devices, operators can execute any task at any time. Workers are guided through 2D and Augmented Reality (AR) step-by-step guides to ensure that not only they executed processes efficiently, but also safely. This advantage reduces error probability to almost 0% which is highly relevant in the industrial field.
Additionally, decision-makers have full control over operations. Real-time information provided by process digitalization, field workers interactions, and equipment (IoT) provides decision-makers with a complete vision over the whole operation. Supported by automatic operational reports, and dashboards, decision-making becomes easier and more accurate. All the data combined enhances the capacity of decision-makers to actual take good decisions regarding operations continuous improvement, which will soon become part of the company’s strategy.Contact information